Delivery Terms

By placing this order, I agree to Timely Hello’s Terms & Conditions.
I understand and accept the following:

• Mailing Timeline: My letter will be mailed approximately 2 weeks before my selected delivery date. While Timely Hello strives for timely dispatch, exact delivery dates cannot be guaranteed.

• Final Sale Policy: All sales are final. Orders cannot be changed, canceled, or refunded once placed.

• Recipient Information: I am solely responsible for providing accurate, complete, and up-to-date contact and delivery information for the recipient.

• Timely Hello is not liable for delivery failures or delays due to:

  • Incorrect or outdated recipient information

  • Recipient refusal, inaccessibility, relocation, or death

  • Mailbox issues (locked, full, or inaccessible)

  • Postal service delays, mishandling, or theft

  • Weather, natural disasters, holidays, strikes, or other major event.

  • Any other circumstances beyond Timely Hello’s control

• Service Scope: Timely Hello’s responsibility is limited to preparing and mailing the letter. We make no guarantees about recipient response, delivery timing, or outcome.

• Governing Law: This agreement is governed by the laws of Texas, and any disputes will be resolved in Dallas County, Texas.